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How does Etsy manage development and operations?

I’ve been loving using Quora these past few months, and have been amazed at the level of behind-the-scenes detail people are providing about really complex and specific things (like how Facebook does...

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Moving Fast at Scale: a microconference at SXSW

We know some folks wanted a recorded version of the talk. Given the complexity of our venue setup and the short timeline, we weren’t able to pull it off in Austin, but take heart, we will do a reprise...

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Moving Fast at Scale: the slides, and a reprise in NYC

Wow. We had SO MUCH FUN doing the “Moving Fast at Scale” microconference in Austin for SXSW. We got some really awesome feedback on the talks. A huge thanks to the 200+ folks who showed up for the...

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Optimizing for developer happiness

A few weeks ago, I gave a talk at Railsconf in Baltimore about how we optimize for developer happiness at Etsy. In the talk, I go into the philosophical reasons why continuous deployment makes...

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The Product Hacking Ecosystem

Most product ideas are shitty, yet we spend the majority of our lives working on them. As a product hacker, you’ll be working on a constant stream of ideas that excite you to the point of obsession;...

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The Etsy Way

As you might imagine, we at Etsy get a lot of “can I pick your brain?” requests about how we do things at Etsy, or what we’ll call here The Etsy Way. While we take these requests as huge compliments to...

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Building websites with science

At Etsy, we want to use data to inform what we do. We have an awesome culture of obsessing over graphs and building dashboards to track our progress. But beyond tracking the effects of our changes from...

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Javascript: Keeping It Classy

Here at Etsy we employ a few internal tools for employees to help administer and moderate the public-facing site you have all come to know and love. One of these tools to which we introduced you to...

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The Engineer Exchange Program

Co-authors: Marc Hedlund, SVP, Product Development at Etsy Raffi Krikorian, Director, Platform Services at Twitter Your first week at any new job is (at least if you chose a good job!) filled with tons...

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Re-Exploring New Technologies: The Turbo Encabulator

One of the things that we like to do here at Etsy is to push the envelope. Pushing the envelope means reaching deep into unknown technologies and approaches, and to experiment in areas that we are not...

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Just Culture resources

This is a (very) incomplete list of resources that may be useful to those wanting to find out more about the ideas behind Just Culture, blamelessness, complex systems, and related topics. It was...

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Expanding Diversity Efforts with Hacker School

Today we’re proud to announce that Etsy will provide $210,000 in Etsy Hacker Grants to Hacker School applicants in the coming year. These grants extend our support of Hacker School’s diversity...

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Rebuilding the Foundation of Etsy’s Seller Tools

At its core, the Etsy marketplace is powered by its sellers. The Shop Management team at Etsy is comprised of engineers, designers, product managers, usability researchers, and data analysts who work...

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Leveling Up Your Organization With System Reviews

One of Etsy’s core engineering philosophies has been to push decisions to the edges wherever possible. Rather than making dictatorial style decisions we enable people to make their own choices given...

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Recommended Reading for Allies

Etsy believes in the power of diversity. We believe that having diverse perspectives will help us make better decisions and build better products. We also know that it’s not enough to just recruit...

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API First Transformation at Etsy – Concurrency

At Etsy we have been doing some pioneering work with our Web APIs. We switched to API-first design, have experimented with concurrency handling in our composition layer, introduced strong typing into...

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API First Transformation at Etsy – Operations

This is the second post in a series of three about Etsy’s API, the abstract interface to our logic and data. The previous post is about concurrency in Etsy’s API infrastructure. This post covers the...

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Being an Effective Ally to Women and Non-Binary People

This post is based on a talk and workshop that Toria and Ian gave at Etsy’s Dublin office in August. Etsy has a strong set of beliefs that underpins our engineering culture. We believe in code as...

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How Etsy Uses Code “Slush” to Manage Development During the Holidays

Note: This article was adapted from an internal Etsy newsletter earlier this year. As the holidays roll around, it seemed like a timely opportunity to share what we do with a larger audience. As the...

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Etsy’s Debriefing Facilitation Guide for Blameless Postmortems

In 2012, I wrote a post for the Code As Craft blog about how we approach learning from accidents and mistakes at Etsy. I wrote about the perspectives and concepts behind what is known (in the world of...

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